All C+T glasses are glass… we do not provide acrylic glasses so please handle with care.

Breakage/lose fee (applicable per glass): $25.

In the event that a breakage/lose occurs, we will deduct this amount from your refundable security bond.

To secure your booking with Cheers & Tiers, a refundable security bond of $150 is required. This deposit acts as a bond to cover any potential damage, loss, or breakage to our glassware or equipment as well as secure your booking.

We take great care in providing high-quality champagne towers and hire items, and we ask that the same level of care is taken during your event.

The full deposit will be refunded within 3 business days after your event, provided that all items are returned in their original condition — Unbroken/chipped, and accounted for.
In the event of any missing or damaged items, the cost of replacement will be deducted from your deposit, and any remaining amount will be refunded accordingly.

We understand that plans can change! Cheers & Tiers allows one complimentary reschedule of your booking, provided that a minimum of 14 days’ notice is given prior to your original event date.

Rescheduling requests must be submitted in writing and are subject to availability on your new preferred date.

Please note:

• Travel fees will be re-invoiced based on the updated event location and date, and may vary from the original quote.

• If less than 14 days’ notice is provided, the booking may be treated as a cancellation and subject to our cancellation policy if a reschedule is not on the cards or we do not have any more availability.

• Reschedules must be made within 6 months of the original event date.