Click one of our book now buttons and you will be redirected to our booking page. This will include your date selection + form all in one easy place. Once, you’ve completed this, you will receive an email from us confirming your booking is available with an attached contract + invoice. You’ll be able to review everything, sign on the dotted line, and pay your security bond to secure your date.

Once your security bond is paid and your contract is signed, your event is officially confirmed! All that remains is the cost of your hire to be paid 14 days in advance. You’ll soon receive a link to complete your Event Questionnaire, which helps us gather all the key details — like your venue access time, preferred styling, and who’ll be pouring.

The security bond is $150. This bond fee secures your event date, and in the instance of breakage, lost or chipped glasses — the breakage fee is deducted from this amount. This does not cover the cost to hire the tower - that is to be paid prior to the event date.

If no breakage, lost or chipped glasses occurs, we refund this amount back to you within 3 business days post-event.

Yes — as long as you give us at least 14 days’ notice and we have availability for your new selection. Just shoot us an email and we’ll make it happen. We will also invoice you for any additional costs associated or refund where necessary.

If you cancel more than 2 months before your event, we’ll refund all payments made to date. Within 2 months, payments are non-refundable but can be transferred to one rescheduled date. Cancellations within 14 days of your event are non-refundable but we allow one complimentary reschedule if you provide at least 14 days’ notice. If rescheduling is not an option, the cost of hire is non-refundable.

Travel fees may be adjusted if your venue changes, and the rescheduled date must fall within 6 months of your original event.